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The customer can return what he purchased to us within 14 days of placing the order. To take advantage of the right of withdrawal it is necessary to send a request via email to or WhatsApp to +393669643269, specifying the name of the person who placed the order, the number and the date.
The customer will receive an email containing return instructions.

FOR ORDERS FROM ITALY - The return is free only in the event of a size/colour change or item change as long as the cost is equal to or greater than the return amount. It is also possible to choose to issue a purchase voucher valid for 6 months from the activation date. For reimbursement, the return costs €8. Any shipping costs or customs charges/taxes are not included in the refund.

FOR ORDERS FROM ABROAD - The return for change of size/colour/item or for refund is ALWAYS the responsibility of the customer. For reimbursement, the return costs €8. Any shipping costs or customs charges/taxes are not included in the refund.

The product to be returned must arrive at our office no later than 14 days from receipt of the order. After this deadline, we do not guarantee acceptance of the return.
Each item must be returned with all labels and tags attached, and including all original packaging and accessories received with the order. Footwear and accessories must be returned together with their original box.

In the event that the customer receives defective goods, or that errors occur on our part, we will bear the shipping costs for returning the goods to our warehouses.
The customer is required to report any defect or non-compliance within 48 hours of receiving the package. Please note that items which have been damaged due to normal wear and tear, accidentally or through misuse, will not be considered faulty.

The customer should immediately check that the goods comply before removing the tag. Once detached, we will no longer be able to accept the return.
We reserve the right to request photographic evidence before authorizing returns for faulty goods.

For all aspects not specifically expressed, the European legislation for distance trading applies.